DCMS is responsible for Government policy on the arts, sport, the National Lottery, tourism, libraries, museums and galleries, broadcasting, creative industries, press freedom and regulation, licensing, gambling and the historic environment. It is the Department responsible for 2012 Olympic Games & Paralympic Games.   It is also responsible for the listing of historic buildings and ancient monuments, the export licensing of cultural goods and the management of the Government Art Collection.

Business Challenges

• Exponential growth in volumes of e-mail and electronic documents. Erosion of traditional record-keeping since the advent of electronic working. Information fragmented by poor working practices
• Inadequate tools for managing information, supporting good working practices and collaborating with key delivery partners
• Statutory requirements to keep proper records for the national archive, and to service Freedom of Information requests

Solutions

• Articulation of a vision and blueprint for the desired future operational state
• Construction of a programme of projects and activities to implement the vision
• Procurement of an Enterprise Content Management (ECM) suite as the core enabler for business improvements

Benefits

• A documented vision that provides a point of reference and a vehicle for communication
• A clear road-map for getting to the desired future state
• Best-of-breed tools to support technical requirements and new ways of working